ANCVA holds the register for Veterinary Client Care Advisors*
To be eligible to become a Registered Veterinary Client Care Advisor (RVCCA) you must:
- Hold the Certificate in Veterinary Client Care: CertNCS(VCC) or Diploma in Veterinary Client Care: DipNCS (VCC).
- Agree to abide by ANCVA’s Guide to Professional Conduct.
- Complete 4 hours of CPD per year.
Holders of the Non-Clinical Skills Certificate or Diploma in Veterinary Client Care who are registered with ANCVA are entitled to use the post-nominals CertNCS(VCC), RVCCA or DipNCS(VCC), RVCCA.
The courses that lead to these qualifications are offered by Colourful CPD; more information available at www.colourfulcpd.com.
RVCCA’s will receive an exclusive personalised badge upon registration.
For further information about how to become an RVCCA, please email ANCVA on firstname.lastname@example.org.
*Traditionally Veterinary Client Care Advisors have been referred to as receptionists. However, many colleagues who work in veterinary client care perceive this term as outdated and failing to represent the breadth of knowledge and skills required to work in veterinary practice. Most of the major employers within the veterinary profession, both in the UK and the USA, refer to their colleagues who work in client care as Veterinary Client Care Advisors or Client Service Representatives.